Terms of service

Welcome to Lacexwear. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. General

These Terms apply to all visitors, customers and users of the Lacexwear website.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.


2. Products

We strive to display product colours and images as accurately as possible. However, colours may vary depending on your device or monitor.

All products are subject to availability. We reserve the right to discontinue or modify products without notice.


3. Pricing

All prices are displayed in the selected currency.

Prices may change without notice.

We reserve the right to correct pricing errors before processing an order.


4. Orders

Once an order is placed, you will receive an email confirmation.

This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel orders due to:

  • Pricing errors
  • Suspected fraud
  • Product availability
  • Payment issues

If payment has already been taken, a full refund will be issued.


5. Payment

Payments are processed securely through trusted third-party payment providers.

Lacexwear does not store your full payment card details.


6. Shipping

Estimated delivery times are provided as guidance only.

Delays caused by customs, couriers or events outside our control are not the responsibility of Lacexwear.

Customers are responsible for providing accurate delivery information.


7. Returns & Refunds

Please refer to our Refund Policy for full details.

For hygiene reasons, certain intimate products may not be eligible for return unless faulty or incorrectly supplied.

Returned items must be unworn, unused and in their original packaging with tags attached.


8. Intellectual Property

All content on this website, including logos, text, graphics, photographs and designs, is the property of Lacexwear or its licensors.

No content may be copied, reproduced or used without written permission.


9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Upload malicious software
  • Copy or exploit website content without permission

10. Limitation of Liability

To the maximum extent permitted by law, Lacexwear shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.


11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and processing of your information as described therein.


12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


13. Contact

If you have any questions regarding these Terms, please contact us through our Contact page or by email at:

noreply@lacexwear.com (this is an active email address, the "noreply" is simply to deter AI bots from spamming us)